Features of PharmaSolutions

Detailed Marketing Literature

As part of the initial set-up, we complete a “Master Literature” template designed to capture the specific details of each item.

• Designate literature to user specific catalog(s). e.g. sales reps, health care professionals, pharmacists, clinics etc.
• Display detailed information on each listed item
• Limit and control ordering quantities on specific items
• Help users to select quantity relative to pre-packaged unit quantity
• Monitor and control pre-selected low inventory levels
• Monitor and control PAAB literature and DIN/Lot # expiry dates
• Provide clinical reprint access and copyright control
• Provide library of pdf files for end user access and local printing

Detailed and Current User Information

In addition to the stored literature, detailed information on each selected user is captured; this data is then used to:

• Create a unique ID & Password for each user
• Select and display catalog(s) specific to designated user
• Select and display user’s preferred language
• Allocate and monitor user activity to specific cost centre or department
• Create a user shipping address book
• Create customized print-on-demand applications

Warehouse Management

The warehouse facilities and experienced staff conform to Good Manufacturing Practices (GMP) while following Health Canada’s Establishment License and client 3rd Party Logistics (3PL) requirements.

In addition to the storage of client literature, we provide a secure and controlled environment for medical devices and offer other pharma related warehousing services including:

• Cycle mailings and distributions
• Controlled inventory obsolescence
• Inventory destruction and certification
• Print-on-Demand that will reduce warehousing costs and product obsolescence

Assembly and Kitting

Having your marketing materials, samples and medical device inventory stored and controlled in one centralized location can prove to be a huge benefit when assembly and kitting services are required. Here are a few considerations:

• Controlled inventory and replenishment of kit components
• 3PL, Establishment License and GMP compliance
• Lot # / DIN control
• Centralized ordering capabilities
• Order consolidation and reduced shipping costs

Lettershop & Direct Mail Programs

PharmaSolutions offers an efficient and cost-effective means of getting mail to your customers:

• High-speed personalized digital printing with variable text messaging
• Business Reply Card (BRC) distribution and fulfillment programs
• Customized mail programs
• On-Site mechanized letter shop facilities ensure fast and efficient turnaround
• 1-800 customer service lines and answering capabilities

Quality Assurance

In addition to Health Canada and GMP requirements, PharmaSolutions operates under strict internal ISO quality standards, ensuring:

• Adherence to established client Standard Operating Procedures (SOP’s)
• Conformance to client Quality Audit (QA) and external audit requirements

Client Reporting

From the day we receive your inventory, we begin to monitor the usage of each product and activity of each user. This information is provided to you through a selection of details reports including:

• Inventory Status Report
• Low Inventory Notice
• Order Status Report
• Product Sales Report
• Expiry Date Report
• Inactive Product Report
• 3rd Party Receiving Report
• Online Store Activity Report
• Quarterly & Annual Reviews